Terms of Service

These Terms of Service ("Terms") are a contract between you and Tucknightly ("Tucknightly," "we," "us") covering your use of tucknightly.com and everything we serve from it. If you don't agree, don't use the service.

1. What Tucknightly is

Tucknightly generates nightly personalized bedtime stories for your child, featuring a recurring companion character you pick. Stories are text-first; audio narration is available on the Storytime Audio tier.

Tucknightly is not a medical, therapeutic, educational, or developmental service. Stories are for comfort and entertainment at bedtime. They are not a substitute for advice from a pediatrician, therapist, teacher, or any licensed professional.

2. Eligibility

You must be at least 18 years old and the parent or legal guardian of any child whose information you add to the service. By using Tucknightly you confirm both of these.

3. Your account

You sign in with a magic link sent to your email. Keep your email account secure — anyone who controls it can sign in as you. Let us know immediately if you think your account is compromised.

You are responsible for the information you enter, including your child's first name, age, interests, and whispers. Don't enter anyone else's child's data without that parent's explicit consent.

4. Subscriptions & billing

Tucknightly offers two paid tiers — Storytime and Storytime Audio — billed monthly or annually through Stripe. Prices are listed on the pricing page and are in U.S. dollars unless otherwise noted. Stripe Tax calculates any sales tax or VAT applicable to your location.

Free trial. New accounts receive 3 free story generations. No credit card is required to start.

Auto-renewal. Paid subscriptions renew automatically at the end of each billing period at the then-current price. You can cancel any time from Settings → Manage billing. Cancellation takes effect at the end of the current billing period; you keep access until then, and your library remains viewable after.

Refunds. We'll issue a full refund for any month or year you asked for and didn't actually use — email support@tucknightly.com within 14 days of the charge. If you've used the service during the billing period, we don't offer pro-rated refunds, but your subscription remains active until the end of the period.

Price changes. We'll give you at least 30 days' notice by email before any price change affecting your subscription.

5. AI-generated content

Stories are generated by large language models (Anthropic Claude). They are fictional and occasionally unpredictable. We apply safety guardrails — a constrained system prompt, a post-generation safety check, and the avoid-topics you set on each child's profile — to keep stories gentle and bedtime-appropriate.

If you ever receive a story that feels wrong for your child, please rate it low, tell us at support@tucknightly.com, and we will investigate and adjust. Because models are probabilistic, we cannot guarantee that every story will be perfect — your review before reading aloud is part of how the service works.

6. Ownership

Your content. You own the whispers, memories, and ratings you enter. You grant Tucknightly a limited license to use them for the single purpose of generating stories for your child and operating the service.

Generated stories. You have a personal, non-exclusive, non-transferable license to read, listen to, and download stories we generate for your family. You may share them privately (read aloud, send to a grandparent). You may not republish them as your own work, sell them, or use them to train another AI model.

Our stuff. The Tucknightly name, brand, app, code, and design are ours. You don't get a license to them beyond what's needed to use the service.

7. Acceptable use

Don't:

• Enter information about anyone who is not your own child without the other parent's or guardian's consent.
• Attempt to extract, copy, or reverse-engineer our prompts, models, or infrastructure.
• Use whispers to pass on instructions intended to manipulate the story generator (prompt injection).
• Use the service to create content that sexualizes, endangers, or exploits any child.
• Stress-test, scrape, or overload our systems.

We may suspend or terminate accounts that violate these rules, with a full refund of any unused billing period.

8. Third-party services

The service depends on Supabase, Anthropic, ElevenLabs, Stripe, Resend, and Vercel (listed in our Privacy Policy). If any of these providers have downtime, Tucknightly may be temporarily unavailable. We have no control over their terms of service or privacy practices.

9. Termination

You can delete your account any time by emailing privacy@tucknightly.com or by using the "Delete all data" button for each child in Settings. We may terminate an account that violates these Terms; where possible we'll email you first.

10. Disclaimer of warranties

To the maximum extent permitted by law, Tucknightly is provided "as is" and "as available," without warranties of any kind — express, implied, or statutory — including any warranty of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted availability. Stories are for entertainment; they do not guarantee any developmental, educational, or sleep-related outcome.

11. Limitation of liability

To the maximum extent permitted by law, Tucknightly's total aggregate liability for any claim arising out of or relating to the service is limited to the greater of (a) the amount you paid us in the 12 months before the claim, or (b) one hundred U.S. dollars. Tucknightly is not liable for indirect, incidental, consequential, special, exemplary, or punitive damages — including lost profits, lost data, or emotional distress — even if we were advised of the possibility.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

12. Governing law & disputes

These Terms are governed by the laws of the State of California, U.S.A., without regard to conflict-of-laws rules. Disputes will be resolved in the state or federal courts sitting in San Francisco County, California, and you consent to their jurisdiction. Nothing in this section prevents either party from seeking injunctive relief.

13. Changes to these Terms

We may update these Terms from time to time. If a change is material, we'll email you at least 30 days before it takes effect. Continued use of the service after a change means you accept the updated Terms.

14. Contact

support@tucknightly.com for billing and product questions; privacy@tucknightly.com for privacy and data requests. Or see our contact page.